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Our Lady Catholic Primary School At Our Lady School, We Learn to Love and Love to Learn with Jesus.


School Family Worker

Kim Bates is our School Family Worker and is here at Our Lady Catholic Primary School on Monday mornings from 9.00am until 12.00pm.


Her role in school is to provide support, advice and information to the families within our school community.  She can help you with any worries that you may have in relation to your child's education, behaviour and wellbeing. She is also here as someone to talk to if you need it!

Kim can meet with you at home or in school at a time to suit you.  Advice and support is confidential although concerns relating to the safeguarding of children will always be dealt with in accordance with the school's Safeguarding and Child Protection Policy.  


Support for pupils includes:


  • promoting good attendance and punctuality
  • promoting self-esteem and confidence
  • promoting positive behaviour and positive attitudes towards learning
  • providing one-to-one support


Support for families includes:


  • providing information and signposting to other services in the local area
  • liaising with a range of external services such as Housing and Social Care
  • assistance in completing paperwork and forms e.g. housing, special educational needs, school places and benefits
  • attendance and support at school and other agency meetings
  • advice and support in promoting positive behaviour at home
  • guidance with career and personal development and access to training and workshops in school.


If you would like to come along and see Kim, please speak to your class teacher or leave a message with the school office and she will call you. She can also be contacted directly on 07432 364475.  Also, keep an eye on the Welwyn Garden City and Hatfield School Partnership Facebook page for details of new courses and support groups.

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